PRIVATE ENQUIRIES · AUTHENTICATION ON REQUEST · STUDIO NAFAYPRIVATE ENQUIRIES · AUTHENTICATION ON REQUEST · STUDIO NAFAYPRIVATE ENQUIRIES · AUTHENTICATION ON REQUEST · STUDIO NAFAY
Your satisfaction is our ultimate priority. Studio Nafay, operated by BigShot Tech LLC, stands behind the elegance and quality of our products. If your selection is not perfectly suited to you, we offer a refined return process.
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Terms of Return
Return Window
You may request a return within 30 days of receiving your delivery.
Condition of Return
Items must be returned in their original, pristine condition — unused, unaltered, and with all original tags and packaging intact.
Refund Process
Once your return is received and inspected, we process your refund to the original payment method within 7–10 business days.
Return Shipping — Defective or Incorrect Items
In the rare event of a quality issue or shipping error, Studio Nafay provides a complimentary return label and covers all costs.
Return Shipping — Change of Mind
For standard returns based on personal preference, the customer is responsible for the actual shipping costs to our designated US facility.
Restocking Fees
To ensure your shopping experience is effortless, we do not charge any restocking fees.