PAYMENT POLICY
At Studio Nafay, we want to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the payment methods we accept and the security measures we take to protect your information.
1. Accepted Payment Methods
We accept a wide range of secure payment options through Shopify Payments to ensure convenience for our customers. You can pay for your order using:
• Credit/Debit Cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club.
• Digital Wallets: Apple Pay, Google Pay, Shop Pay.
All prices are listed and processed in U.S. Dollars (USD).
2. Payment Security
Your security is our top priority. Our website is equipped with an SSL (Secure Sockets Layer) certificate with 128-bit encryption. This ensures that all data passed between our website and your browser remains private and integral.
• We do not store your credit card information on our servers.
• All transactions are processed through secure, PCI-compliant payment gateways.
3. Order Billing
Your card or chosen payment method will be charged immediately upon placing your order. Once the payment is successfully processed, you will receive an order confirmation email with your order details.
4. Taxes
Sales tax will be applied to your order where required by law, based on the shipping address provided at checkout. The final price, including tax and shipping (if applicable), will be displayed before you confirm your purchase.
5. Payment Issues
If your payment is declined, please check the following:
• Ensure your card details (number, expiry, CVV) are entered correctly.
• Verify that your billing address matches the information on file with your bank.
• Contact your bank to ensure there are no restrictions on your card for online or international purchases.
If you still face issues, feel free to contact our support team.
Contact Us
For any payment-related inquiries, please contact our customer service team:
• Email: support@studionafay.com
• Phone: +1 (415) 854-5434
• Address: 5900 Balcones Drive #25916, Austin, TX 78731
• Customer Service Hours: Monday to Friday: 8:00 a.m. to 5:00 p.m. (PST)
